Feedback, Part 1: Why It Matters and How to Give and Receive It

Your course, one useful move at a time.

1. 1Why most feedback misses at the executive level
   Why feedback at the executive table misfires, and one honest look at how yours actually lands.3:51
2. 2SBED: feedback that always ends in a change
   SBED, the four-part structure I use with directors, and the step most leaders skip.3:42
3. 3Warm but firm: delivering the feedback you've avoided
   How to deliver hard feedback to a director warmly and firmly, practiced on a real executive scenario.3:46
4. 4Receiving feedback from your CEO and your board
   How to hear hard feedback from a CEO or board as information, not a verdict, and what to do in the first two seconds.3:31
5. 5Receiving feedback with a growth mindset
   Why your reaction to feedback sets how honest your leadership team is with you, plus a short practice to run this week.3:32
6. 6Giving and receiving: the habits and the traps
   The habits that make senior feedback land, and the pitfalls that quietly cost you credibility with peers and the CEO.3:40
7. 7The psychology of feedback: SCARF and safety
   The five social triggers behind most defensive reactions, and how to build a team where bad news travels fast.3:36

All lessons are recorded.

How a lesson works

Each lesson is about five minutes, the slides with Andreas narrating, or audio only on your phone between meetings. It opens on one situation at the executive level, teaches one tool, and closes with your move: one thing to do before the next lesson. The full written lesson sits under the player, so you can read instead, or go back for the exact sentence you want to use.

Created and narrated by Andreas Pettersson. The narration uses an AI model of Andreas's own voice.

Related reading on the blog

• How to Give Feedback to Your Boss Without It Blowing Up