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Vault course 3 of 18 · 7 lessons · 26 min · video
Feedback, Part 1: Why It Matters and How to Give and Receive It
At VP and C-level, feedback is how you move directors, peers and the CEO, and how a board's one sentence becomes your next move instead of your next defense. This course gives you SBED with its mandatory demand, a way to receive hard feedback without flinching, and the psychology that decides whether either one lands.
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Narrated by Andreas Pettersson. Built from the Leaders ADAPT library with Martha Spalding.
Lessons
- 1Why most feedback misses at the executive level
Why feedback at the executive table misfires, and one honest look at how yours actually lands.3:51 - 2SBED: feedback that always ends in a change
SBED, the four-part structure I use with directors, and the step most leaders skip.3:42 - 3Warm but firm: delivering the feedback you've avoided
How to deliver hard feedback to a director warmly and firmly, practiced on a real executive scenario.3:46 - 4Receiving feedback from your CEO and your board
How to hear hard feedback from a CEO or board as information, not a verdict, and what to do in the first two seconds.3:31 - 5Receiving feedback with a growth mindset
Why your reaction to feedback sets how honest your leadership team is with you, plus a short practice to run this week.3:32 - 6Giving and receiving: the habits and the traps
The habits that make senior feedback land, and the pitfalls that quietly cost you credibility with peers and the CEO.3:40 - 7The psychology of feedback: SCARF and safety
The five social triggers behind most defensive reactions, and how to build a team where bad news travels fast.3:36
All lessons are recorded.
How a lesson works
Each lesson is about five minutes, the slides with Andreas narrating, or audio only on your phone between meetings. It opens on one situation at the executive level, teaches one tool, and closes with your move: one thing to do before the next lesson. The full written lesson sits under the player, so you can read instead, or go back for the exact sentence you want to use.
Created and narrated by Andreas Pettersson. The narration uses an AI model of Andreas's own voice.